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July 5, 2025 · 4 min read · The Sherpsy team

Notifications are a budget

Attention is a fixed budget and notifications draw on it. The first one is free. The tenth costs you the first nine, because by then the person has learned that a badge from this app usually means nothing.

The failure mode is not annoyance

Annoyance is recoverable. What actually happens is worse: the household mutes the app, and three weeks later a genuine alert — a recall, an expiring document — arrives in a channel nobody reads anymore. The app is still working perfectly and has become useless.

An app that cries wolf is not noisy. It is broken, in a way that only shows up on the day it mattered.

So the default is silence

The test we hold ourselves to is whether a human would act differently having read it. "Three chores due today" fails: the household knows. A recall on the car seat passes. Everything in the middle belongs in the app for when you look, not in your pocket at seven in the morning.

Give the household one place to look.